Configuring Refund

Enabling Smart Refund Requests

Streamline the refund process using the PrestaShop Smart Refund module. Set up the module by configuring the refund requests, messages, and claim days.

General Settings:

Module Active: Choose “Yes” to activate the module and enable the refund request

Accept All Refund Requests Automatically: If set to “Yes,” all refund requests will be automatically accepted without manual intervention

Show Refund Message: If set to “Yes,” a refund message will appear after the customer submits a refund request

Refund Message: Enter a custom message that will appear to customers after they submit a refund request

Number of Days for Refunds: Specify the number of days within which customers can request a refund for their orders