Overview of WooCommerce Pending Order Survey Email
What does the plugin do
WooCommerce Pending Order Survey Email allows you to send customizable surveys and emails to customers who have pending orders in order to engage with them. Create multiple surveys and email templates to encourage order completion. The plugin automates the process of marking orders as pending after a specified time limit. Get detailed insights into email performance and order recovery metrics to optimize strategies.
Features
This plugin enhances customer communication and helps businesses recover potentially lost orders. The features offered by WooCommerce Pending Order Survey Email are:
- Create multiple pending order survey forms and email templates
- Add a unique title for survey form and email templates
- Choose to include multiple survey questions and mark them required
- Get insight into email details including sent status, recovered orders, conversion rate, and associated order IDs
- Specify time limit for marking orders as pending
- Enable/disable thank you emails for survey respondents
- Choose desired page to display surveys
- Add prefix to coupons
- Manage multiple survey forms and email templates in a log
- Access reports log for pending order recovery
- Ability to schedule emails in advance
- Select from the two coupon types:
- Fixed Cart Amount
- Percentage
- Specify time limit for marking orders as cancelled
- Use shortcode [survey_sc] to integrate surveys on specific pages
Customization Options
Using the plugin, you can:
- Customize email content including coupons, order links, and surveys
- Set custom email subjects, status, and send timing
- Configure coupon settings such as value and validity period
- Customize email sender name and reply-to address
