{"id":2669,"date":"2023-08-31T06:30:41","date_gmt":"2023-08-31T06:30:41","guid":{"rendered":"https:\/\/addify.store\/documentation\/?page_id=2669"},"modified":"2024-12-11T11:51:35","modified_gmt":"2024-12-11T11:51:35","slug":"about-prestashop-smart-refund","status":"publish","type":"page","link":"https:\/\/addify.store\/documentation\/prestashop\/prestashop-smart-refund\/about-prestashop-smart-refund\/","title":{"rendered":"About Prestashop Smart Refund"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Overview of Prestashop Smart Refund<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What does the plugin do?<\/h3>\n\n\n\n<p>Simplify your store\u2019s refund management with the Prestashop Smart Refund Manager. This module lets you easily configure refund rules, automatically accept requests, set custom messages, and apply conditions for specific products, customer groups, and order statuses. Perfect for managing refund requests and improving customer satisfaction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Features<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Get a fully-featured refund management system<\/li>\n\n\n\n<li>Approved \/ Disapprove refund requests manually or automatically<\/li>\n\n\n\n<li>Show the \u201cReturn\u201d button on ordered products<\/li>\n\n\n\n<li>Create customized refund emails\/notifications<\/li>\n\n\n\n<li>Set a maximum duration in which a customer can request for refund<\/li>\n\n\n\n<li>Option to choose return address (Same or Different)<\/li>\n\n\n\n<li>Option to add return reasons like a wrong product, color, size, or a damaged product<\/li>\n\n\n\n<li>Set custom rules based on\n<ul class=\"wp-block-list\">\n<li>Customer Groups<\/li>\n\n\n\n<li>Categories Selection<\/li>\n\n\n\n<li>Product Selection<\/li>\n\n\n\n<li>Minimum Order Amount<\/li>\n\n\n\n<li>Order Status<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Option to schedule rules<\/li>\n\n\n\n<li>Display the refund history of products on the user\u2019s \u201cMy Account\u201d page<\/li>\n\n\n\n<li>Allow customers to choose the selection of refund shipping charges<\/li>\n\n\n\n<li>Notify customers of their refund request status<\/li>\n\n\n\n<li>Give customers the option to select the same or a different return address<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Customization Options<\/h3>\n\n\n\n<p>The module supports the following customization options:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customize refund notification emails sent to customers<\/li>\n\n\n\n<li>Display customizable text on notification popups<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/aXcpYMiOihzqFOneho50b6R_1qOYq2pc6ViUdXA0kFe6SDZtbf4-Jl9DYIr6eLM3LDKT0qX6JHJF5uaF65HsEWeYbTxdQxJ_DF1G1jsdqQrJL2y5iEX0eoCrRImro5ANtbtctQNhSNUnas3FRQ576hQ\" alt=\"\"\/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview of Prestashop Smart Refund What does the plugin do? Simplify your store\u2019s refund management with the Prestashop Smart Refund Manager. This module lets you easily configure refund rules, automatically accept requests, set custom messages, and apply conditions for specific products, customer groups, and order statuses. Perfect for managing refund requests and improving customer satisfaction. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1723,"parent":2664,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/documentation-template.php","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-2669","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About Prestashop Smart Refund - Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/addify.store\/documentation\/prestashop\/prestashop-smart-refund\/about-prestashop-smart-refund\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Prestashop Smart Refund - Documentation\" \/>\n<meta property=\"og:description\" content=\"Overview of Prestashop Smart Refund What does the plugin do? 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