{"id":9604,"date":"2026-01-21T08:01:06","date_gmt":"2026-01-21T08:01:06","guid":{"rendered":"https:\/\/addify.store\/documentation\/?page_id=9604"},"modified":"2026-01-21T08:01:07","modified_gmt":"2026-01-21T08:01:07","slug":"how-to-enable-return-requests-for-trial-products","status":"publish","type":"page","link":"https:\/\/addify.store\/documentation\/woocommerce\/try-before-you-buy-for-woocommerce\/how-tos-tbyb\/how-to-enable-return-requests-for-trial-products\/","title":{"rendered":"How to Enable Return Requests for Trial Products?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">To add return option for customers, you can use this plugin. Install it within minutes, then go to General Settings and click on Return Settings. Here you can enable file uploads for return requests. Follow the steps for a detailed explanation:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Install the plugin, go to General Settings, and click on Return Settings.<\/li>\n\n\n\n<li>Here, you can enable the File Upload for the Return Request option and allow users to upload files for each returned request.\u00a0<\/li>\n\n\n\n<li>Then specify which file formats customers can upload and enable Custom Return Reason.<\/li>\n\n\n\n<li>Here you can add a custom reason for customers\u00a0 along with the following details:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name\u00a0<\/li>\n\n\n\n<li>Return Reason<\/li>\n\n\n\n<li>Status:\n<ul class=\"wp-block-list\">\n<li>Inactive\u00a0<\/li>\n\n\n\n<li>Active<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/addify.store\/documentation\/wp-content\/uploads\/2026\/01\/image-23-1024x536.png\" alt=\"\" class=\"wp-image-9605\" srcset=\"https:\/\/addify.store\/documentation\/wp-content\/uploads\/2026\/01\/image-23-1024x536.png 1024w, https:\/\/addify.store\/documentation\/wp-content\/uploads\/2026\/01\/image-23-300x157.png 300w, https:\/\/addify.store\/documentation\/wp-content\/uploads\/2026\/01\/image-23-768x402.png 768w, https:\/\/addify.store\/documentation\/wp-content\/uploads\/2026\/01\/image-23.png 1166w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To add return option for customers, you can use this plugin. Install it within minutes, then go to General Settings and click on Return Settings. Here you can enable file uploads for return requests. Follow the steps for a detailed explanation:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":9584,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"template-parts\/multiple-page-template.php","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-9604","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Enable Return Requests for Trial Products? - Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/addify.store\/documentation\/woocommerce\/try-before-you-buy-for-woocommerce\/how-tos-tbyb\/how-to-enable-return-requests-for-trial-products\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Enable Return Requests for Trial Products? - Documentation\" \/>\n<meta property=\"og:description\" content=\"To add return option for customers, you can use this plugin. 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