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How to Customize Checkout Fields in WooCommerce? A Step-By-Step Guide for 2024

The checkout page holds significant importance in the success of your eCommerce venture as it plays a crucial role in the conversion funnel. Ultimately, this page is where revenue is generated.

Regardless of the number of visitors to your website, the real measure of success is the number of actual purchases. A complex checkout process is one major factor contributing to high shopping cart abandonment rates.

It’s essential to seek ways to simplify your checkout process consistently. If you’re using WooCommerce for your eCommerce needs, you have the flexibility to alter the checkout page design and modify or eliminate existing checkout fields. This ensures a smoother and more user-friendly experience, increasing the likelihood of completed purchases.

Read below for a transformative exploration of how to tailor the checkout fields manager for WooCommerce and unlock the secrets to a more personalized and efficient shopping experience in 2024.

Customizing Checkout Fields in WooCommerce

Taking the time to customize your checkout fields not only enhances the functionality of your WooCommerce store but also contributes to a more efficient and customer-centric shopping experience. Using the WooCommerce Checkout Fields Manager plugin, you can add various custom fields to your checkout page. Here is how you can do it:

Adding a New Checkout Field – 7 Simple Steps

To introduce a new field with the WooCommerce Checkout Fields Manager plugin, navigate to WooCommerce > Checkout Fields > Add New Field. This section provides a range of settings for you to fine-tune, ensuring a personalized touch to your checkout process.

1 Add Title

Add muliple custom fields

Begin by entering a unique title for the field in the ‘Add Title’ textbox. This title serves as an identifier for both you and your customers.

2. Set Field Pricing

Customize the pricing of the field by adding a specific amount. Choose the price type – Fixed or Percentage – based on your pricing strategy. Specify whether the field incurs taxes by selecting “yes” or “no,” offering transparency in the pricing details.

3. Adjust Field Products and Categories 

Adjust Field Products and Categories 

Tailor the field’s visibility by specifying which products in the cart trigger its appearance. This customization allows for targeted information gathering based on the items selected by the customer.

Define cart categories that activate the field, ensuring relevance to the products in the customer’s shopping cart. Enhance specificity by adding tags; when attached to cart items, these tags make the field visible, creating a dynamic checkout experience.

4. Set Field Details 

Set 19 Different Field Details 

Configure the finer details of the field, including the field label and type. The label mirrors the field’s title, creating consistency for users. Choose from 19 field types, such as:

  • Text
  • Text Area
  • Email
  • Select (Dropdown)
  • Multi Selectbox
  • File Upload
  • Checkbox
  • Multi Checkbox
  • Radio Button
  • Number
  • Secret Key
  • Color Picker
  • Date Picker
  • Time Picker
  • VAT Field
  • Heading
  • Message
  • Privacy Text
  • Google reCAPTCHA 

5. Adjust Field Formatting

In the Field Formatting section, you have the opportunity to fine-tune how the newly added field appears and functions. This customization step is vital for creating a seamless and user-friendly checkout process. You can follow these steps to get started: 

  • Display in User Details: A checkbox option allows you to decide whether to display the field in user details. This provides flexibility in presenting information based on your preferences.
  • Required Field: Enable this option if you want to make the field mandatory for users. This ensures that essential information is provided during the checkout process.
  • Field Width: Set the field width according to your design preferences. Options include Full Width and Half Width, allowing for a customized layout.
  • Field Placeholder Text: Add placeholder text to guide users on the expected input. This enhances clarity and ease of use during the checkout process.
  • Field Description: Provide additional context or instructions by adding a field description. This assists users in understanding the purpose of the field and how to fill it out correctly.
  • Field Custom CSS Class: Add a custom CSS class to the field for more advanced styling options. This allows for a personalized and cohesive look in line with your website’s design.

6. Create Field Dependency

Create Field Dependency

In the Field Dependency section, you can further customize the field’s behavior based on user roles and specific criteria. Follow these steps to get started: 

  • Select User Roles: Choose the user roles for which you want the field to be visible. Options range from Administrator to Guest, providing flexibility in targeting specific user groups.
  • Is Field Dependable: Select ‘yes’ or ‘no’ to determine if the field depends on another. If ‘yes’ is chosen, specify the field it depends on, the selected fields, and the criteria for dependency.
  • Checkout Position: Decide where the field should appear on the checkout page from various options such as:
    • Before Customer Details
    • Before Billing Form
    • After Billing Form
    • Before Shipping Form 
    • After Shipping Form
    • After Customer Details
    • Before Order Review Heading
    • Before Order Review 
    • After Order Review
    • Before Order Notes
    • After Order Notes
    • Before Terms and Conditions
    • After Terms and Conditions
    • Before Order Submit
    • After Order Submit

7. Set Field Status

In the Field Status section, you have control over the visibility and order of the field. Select the field sort order to determine its position relative to other fields. This ensures a logical and organized appearance on the checkout page. Choose whether to keep the field Active or Inactive. This flexibility allows you to control when the field is visible based on your business needs.

Remember to click “Publish” once you’ve completed these customization steps to apply the changes effectively.

Fine-Tuning Billing and Shipping Information

Manage Default Billing and Shipping Fields

For those seeking advanced customization options with WooCommerce Checkout Fields Manager, navigate to WooCommerce > Settings > Checkout Fields. Here, you gain control over Billing fields, Shipping fields, and Google reCaptcha settings independently.

When diving into the customization of billing and shipping fields using the checkout fields manager plugin, you can modify labels for various essential information. This level of customization ensures a seamless and brand-aligned checkout process.

Checkout Billing Fields Labels

You can follow the settings below to adjust billing fields:

  • First Name: Easily modify the label for the first name to align with your branding or specific requirements.
  • Last Name: Edit the label for the last name, tailoring it to better suit your business needs.
  • Company Name: Change the label for the company name to reflect your brand identity.
  • Country/Region: Modify the label for the country/region, ensuring clarity and alignment with your communication style.
  • Street Address: Though this label can’t be changed, other fields provide flexibility for customization.
  • Apartment, Suite, Unit, etc.: Adjust the label for apartment, suite, unit, etc., to match your specific terminology.
  • Town/City: While this label remains unchangeable, other fields offer adaptability.
  • State and ZIP Code: These labels cannot be altered, ensuring consistency in crucial information.
  • Phone: Change the label for the phone to suit your business language.
  • Email Address: Modify the label for the email address, contributing to a more personalized interaction.

Customizing Shipping Field Labels

Similar to billing fields, customize labels for first name, last name, company name, country/region, and additional address details. The labels for street address, town/city, state, and ZIP code remain unchangeable to maintain standardized information.

Configuring Billing Fields by User Roles

In the Billing Fields section, you gain the flexibility to tailor the checkout experience based on different user roles. Whether it’s an Administrator, Editor, Author, Contributor, Subscriber, Customer, Shop Manager, Wholesale, B2B, Retailer, or Guest, each role can have customized billing fields. 

Actions such as rearranging fields through drag-and-drop, deleting unwanted fields, and confirming changes with a simple click on “Save Changes” empower you to fine-tune the billing details according to specific user roles.

Controlling Shipping Fields for User Roles

Similar to billing fields, you can exert control over shipping fields for various user roles using the WooCommerce Checkout Manager. This functionality allows you to hide, remove, and rearrange shipping fields tailored to the specific needs of different roles, including Administrator, Editor, Author, Contributor, Subscriber, Customer, Shop Manager, Wholesale, B2B, Retailer, and Guest. 

Once adjustments are made, a straightforward click on “Save Changes” finalizes your customization.

Implementing Google reCaptcha for Enhanced Security

Enhance the security of your site with Google reCaptcha by configuring two crucial keys:

  • Site Key: Obtain this key from Google to ensure the proper functioning of reCaptcha on your website.
  • Secret Key: Maintain the secrecy and security of this key, as it is used on your server to communicate with the reCAPTCHA service.

Click “Save Changes” after setting up these keys to activate Google reCaptcha seamlessly.

Managing Fields with a Comprehensive Grid Overview

For a holistic view of all existing fields and their details, navigate to WP Admin Panel > WooCommerce > Checkout Fields. This dashboard provides essential information, including the field title, type, status, and sort order within the ordering sequence. 


As we wrap up this journey into the customization wonders of WooCommerce Checkout Fields Manager, you now possess the keys to elevate your online store. By tailoring billing, shipping, and additional fields, you create a bespoke experience for your customers. 


Q1. Can I establish dependency between custom fields?

Ans. Admins can create interdependency among fields. Multi-level field dependency is also possible, where a specific field relies on a chosen option from a preceding field.

Q2. How does WooCommerce Checkout Fields Manager enhance my store?

Ans. Utilizing the WooCommerce Checkout Fields Manager offers several advantages. It empowers you to tailor the checkout process for improved customer service, lets you incorporate additional fields for capturing extra information, and enables the requirement of specific fields for a successful checkout.

Q3. Is it possible to remove unnecessary default fields from the checkout form?

Ans. Absolutely. Admins have the flexibility to reorder, edit, or entirely remove default billing and shipping fields according to the specific needs of their store.

Q4. Can I control the display order of checkout fields in the checkout form?

Ans. Yes, you can have full control over the display order of both default and custom-created fields on the checkout page, ensuring a seamless and organized user experience.

Q5. Are there options for conditional field visibility based on user roles?

Ans. Yes, WooCommerce Checkout Fields Manager allows you to customize field visibility based on user roles. This ensures that certain information is gathered only from specific user groups, adding an extra layer of personalization.

Q6. Are changes made through the WooCommerce Checkout Fields Manager reversible?

Ans. Absolutely. Any changes made using the WooCommerce Checkout Fields Manager are reversible, allowing you to experiment with customization and refine your checkout process based on the evolving needs of your store.

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