Prestashop Cancel Order by Customer Module gives flexibility to customers to cancel their order from the “My Account” page thereby improving customer loyalty. This unique extension holds importance as it saves time and cost for both store owners and customers. Customers can easily revoke the mistakenly placed orders on an e-store and it will be counted as a good user experience too. Find more enticing features of this extension below:
- Enables customers to cancel placed order from the My Account page
- Customization of the cancel button for greater visibility
- Limit order cancellation for specific order statuses
- Restrict order cancellation for specific customer groups
- Compatible with Multi-Store and Multi-Lingual
V184.108.40.206 to V8.0.4
then billed annually at $20 / year
- 1 year free support
- 1 year extension updates
- 30 days money-back guarantee
Cancel Orders from My Account Page
Many times customers have a need to cancel the already placed orders. The reason being ordering an incorrect product from the store or not needing it anymore. This Prestashop module enables customers to cancel the order whenever needed. Customers can directly cancel the order with a simple click.
Customize Cancel Button
You can customize the cancel button on the My Account page. The text and background color can be changed easily by the owner for greater visibility. This will empower your customers to cancel orders directly.
Restrict Order Cancellation for Specific Order Statuses and Customer Groups
Prestashop Cancel Order by Customer allows the feature to enable this cancellation button for specific order statuses only. For example, it can be for orders that are awaiting payment to avoid cancellation for orders that are in the completion phase. Along with that, you can also limit the display of the cancel button for specific customer groups like enabling it for visitors and customers but not for guests.
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