WooCommerce Abandoned Cart Recovery

4.97 (36 reviews)

WooCommerce Abandoned Cart Recovery empowers you to create and schedule multiple follow-up emails, helping you recover lost sales. The plugin lets you track and manage abandoned carts, pending orders, and recovered carts. With a staggering 60% to 80% of users abandoning their carts, follow-up emails are a vital addition to your cart recovery efforts. Follow-up emails have been proven to recover up to 30% of lost orders, and you can achieve similar results with WooCommerce Abandoned Cart Recovery.

Features

  • Automatically send emails to owners of abandoned carts
  • View and manage a detailed log of orders and emails 
  • Disable abandoned cart tracking and emails by user roles (New)
  • Recover carts for logged-in and not-logged-in users
  • Offer discounts and incentives to recover lost sales

 

Quick Navigation:  Product Screenshots    |    Detailed Features    |    FAQs      |    Complete Features List

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$6.58/month
Billed annually at $79 / year

  • 1 year free support
  • 1 year extension updates
  • 30 days money-back guarantee

Features of WooCommerce Abandoned Cart Recovery

Track Abandoned Carts from the Dashboard

The WooCommerce Cart Abandonment Recovery plugin offers one of the most essential features which is a detailed performance dashboard. It allows you to keep track of abandoned carts, pending orders, and even their recovery details for the last 30 days.

This detailed dashboard contains:

  • Abandoned cart recovery performance graph
  • Abandoned cart amount chart (recovered vs abandoned)
  • Abandoned cart quantity chart (recovered vs abandoned)
  • Abandoned carts and orders amount report
  • Abandoned carts and orders quantity report
  • Recovered abandoned and pending orders report
  • Email report that contains:
    • Total emails sent
    • Emails sent for abandoned cart
    • Emails sent for pending orders

The blue line in the performance graph represents the amount of abandoned cart(s) recovered each day, while the yellow line represents the amount of pending order(s) recovered per day.

View Abandoned Carts Data

With the best abandoned cart plugin for woocommerce, view complete abandoned cart details in one place. Manage and view customer names and emails with the help of a grid view. The plugin displays all the abandoned carts along with their details, and with the help of a dropdown menu, you can further select between the various email templates you’ve created and send them accordingly.

Pre-Capture User Email Using Modal Popup

Since WooCommerce Abandoned Cart Plugin can recover abandoned carts for both logged-in and non-logged-in users, the question arises: how can we send abandoned cart recovery emails to non-logged-in users? 

This plugin pre-captures email for not-logged-in users using a modal popup. This popup will show up:

  • Before going to the checkout page (Enabled privacy text)
  • On the checkout page (Disabled privacy text)

The email will be captured in any of the above-mentioned stages, and the same email will be used to send recovery emails.

Customize Discount Coupons

WooCommerce Cart Abandonment Recovery enables you to offer discounts to lost customers with discount coupons attached to cart recovery emails. These coupons are customizable, and you can edit the following:

  • Coupon prefix
  • Coupon availability after used
  • Coupon availability after expiration
  • Coupon type
  • Coupon validity
  • Coupon use with other coupons

Note – The type and validity settings can be adjusted from “abandoned cart email template settings,” while other coupon settings can be configured from the “plugin’s settings” section.

Manage Pending Orders Data

With WooCommerce Abandoned Cart Plugin, you are able to recover pending orders as you may send follow-up emails to your customers. You can choose user roles for which you want to enable the recovery of pending orders. This allows you to ask them to make payments or complete their purchase.

View Recovered Carts Data

WooCommerce Abandoned Cart Plugin records details of your recovered carts that can be viewed with the plugin. This log gives the details regarding cart status, subtotal, and the emails sent.

View Detailed Emails Log

WooCommerce Abandoned Cart Plugin also allows you to keep a log of all abandoned cart emails sent to customers. This makes it easier to track all of the outgoing emails with email type and subtotal.

Create Multiple Custom Email Templates

With WooCommerce Abandoned Cart Email, you are able to create and store multiple email templates to send out either manually or schedule them to send automatically after different intervals.

This plugin allows full customization whilst creating a new email template. For example, you can customize the template name, email type – whether it’s for an abandoned cart or a pending order, sending method – automatic or manual, subject of the email, and other body variables like name, cart subtotal, coupon, coupon expiry date, and recovery button or link.

The email template can be customized in the following ways:

  • Email Content
  • Activate/Deactivate Template
  • Email Type:
    • Abandoned Cart
    • Pending Order 
  • Email Subject and Heading
  • Enable/Disable Automatic Send
  • Schedule Automatic Emails 
  • Select Email Template for User Roles
  • Exclude Products & Categories from Automatic Emails
  • Coupon Settings that Contain:
    • Coupon Value
    • Coupon Type: 
      • Amount
      • Percentage
    • Coupon Validity
    • Use Individually

Configure General Settings

WooCommerce Abandoned Cart Plugin is functional and fully customizable as the general settings allow you to activate or deactivate the abandoned cart or manually configure a time span after which a cart is considered abandoned.

The recovery feature can be enabled or disabled for pending orders, and you can select the option to delete pending orders after a certain amount of time has passed. However, this action will only delete the orders from the plugin’s grid.

It also gives you the option to either pre-capture email addresses or obtain them via the checkout page. With this you are also able to generate coupons for the recovery and also have the option to specify when they should be deleted. You may set the timing for the cron job to send out scheduled emails in minutes, hours, and days.

Choose to Clear Cart Stats

The plugin enables you to clear abandoned cart plugin statistics. You can enable the following options:

  • Clear Abandoned and Recovered Cart Totals
  • Permanently Delete Abandoned and Recovered Carts
  • Clear Pending and Paid Order Totals
  • Restart Count of Emails 
  • Clear Email Logs

Complete Features List

  • Allow customers to unsubscribe from abandoned cart emails (New)
  • A detailed abandoned cart dashboard that contains:
    • Abandoned cart amount
    • Abandoned cart quantity
    • Pending orders
    • Amount recovered
    • Number of recovery emails sent
  • Customize cart recovery button text and color
  • Schedule recovery emails using a cron job
  • A detailed email log that contains:
    • Customer name
    • Customer email
    • Email type
    • Subtotal
    • Last updated
  • Restrict abandoned cart emails by user roles
  • Set separate email templates for different user roles
  • Set separate email templates for abandoned carts and pending orders
  • Attach discount coupons with recovery emails
  • Compatible with WooCommerce HPOS (New)
  • Recover abandoned carts by order status (New)
  • Customize the following in Discount Coupons:
    • Coupon prefix
    • Coupon availability after used
    • Coupon availability after expiration
    • Coupon type
    • Coupon validity
    • Coupon use with other coupons
  • Allow coupons to be used individually
  • Customize the following in recovery email templates:
    • Content
    • Heading
    • Email Settings
    • Restrict emails by user roles
    • Product settings
    • Coupon settings
    • Test email
  • Choose user roles to enable email template
  • Select the time period after which the cart is considered abandoned
  • Precapture user email using a modal popup
  • Show privacy text while capturing email
  • Select order status for abandoned carts and pending orders
  • Enable recovery pending orders for user roles
  • Allow customers to unsubscribe from abandoned cart emails (New)
  • Disable abandoned cart tracking and emails by user roles (New)
  • Compatible with the latest versions of WooCommerce and WordPress

Technical Compatibility

  • WordPress Version Required4.0.0 or Higher
  • WooCommerce Version Required3.5.0 or higher
  • Multi-Site SupportYes
  • LanguagesEnglish
  • WPML CompatibilityWPML Supported
  • TranslatableYes, Translation Ready
  • CountriesWorldwide

FAQs

When is a cart considered Abandoned?

It depends on the personal preference of the store admin. From the backend admin can specify the time span after which cart is considered abandoned and recovery process starts. Admin can then also specify the time period after which cart data is deleted

Abandoned Cart Dashboard can display data for how many days exactly?

Abandoned Cart Recovery for WooCommerce will keep the cart data for the previous 30 days including data for abandoned carts, pending order and recovered carts.

Does WooCommerce cart abandonment recovery allow follow-up emails?

Yes, store admin can set-up multiple email templates which will then be sent manually or automatically according to the admin's choice

How can we acquire the email of a customer prior to order?

For registered customers, email being taken during registration will be used and for non-logged in users you pre-capture customer’s email using a modal pop-up.

How frequently customers receive follow-up emails for abandoned carts?

By default the abandoned cart follow-up email is sent only once. However, In this plugin you can schedule multiple emails using email log.

Are email templates editable?

Yes, you can fully edit the default email template to make them look more attractive by adding pictures of products or mentioning lucrative discount offers.

Why are there no emails sent even though there are abandoned carts in the dashboard of WooCommerce?

You have to set timing through cron jobs in order to schedule the emails to be sent automatically.

What are the recommended Cron Job settings for cart recovery?

Cron Job settings depend upon abandonment rate, if the rate is high then it is recommended to set it on “once every hour: and if abandonment rate is low then set it “on once a day”.

Can an offer be attached to abandoned cart recovery emails?

Yes, you can create a discount coupon to be offered in case of cart abandonment. Discounts can be offered based on percentage and coupon validity period can also be customized.

When should I send an abandoned cart email? Can I schedule the abandoned cart email?

Yes, Admin can schedule the abandoned cart emails using Cron job. I addition to this admin can also assign the period after which emails will be sent automatically

How can I send discount offers for abandoned carts in WooCommerce?

Admin can include coupon codes in abandoned cart emails to offer the customers incentives to recover their abandoned carts.

Can i restrict cart recovery by user role?

Yes, Admin can restrict cart recovery, abandoned cart emails and discount coupons by user roles.

Can I see the open rate of emails sent through WooCommerce Cart Abandonment Recovery?

Yes, the admin can view the open rate in the abandoned card dashboard of this plugin.

Customer reviews

Feedback & acknowledgement from customers are the things that keeps us motivated, so here is what our customers say.

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    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    The outcomes of my recent integration of the Abandoned Cart Recovery WooCommerce Plugin into my online store have been astounding. My e-commerce toolkit has grown to include this plugin, which has greatly increased my sales conversion rates
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    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    The automated email recovery mechanism is one noteworthy feature. The plugin gently reminds users who have abandoned their carts of the products they forgot to add with beautifully designed, fully customisable emails. My success rate in recovering abandoned carts has increased as a consequence of my ability to develop targeted and compelling messages using the personalization feature in these emails
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    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    This plugin has not only helped us recover abandoned carts but has also increased overall customer engagement. The ability to create multiple custom email templates and schedule follow-ups has allowed us to tailor our communication strategy effectively. Our customers appreciate the personalized approach!
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    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    The efficiency of WooCommerce abandoned cart plugin is impressive. We've seen a reduction in abandoned carts, and the plugin's features, like role-based controls and customizable coupons, make it a must-have for any online store aiming for efficiency and effectiveness.
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    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    The plugin's performance is stable, and we've seen positive results. Nevertheless, optimizing the interface for mobile devices could be an area for improvement to cater to the growing mobile user base.
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    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    I like how easily the plugin works with my WooCommerce store and how compatible it is with different email marketing services. Because of its adaptability, I can easily include the plugin into my current workflow