Abandoned Cart Recovery

WooCommerce Abandoned Cart Recovery

4.94 (20 reviews)

According to a research, around 60-80% of users visit an eCommerce site and end up at the checkout page but never complete their purchase. Regardless of how efficient the checkout process is; even the best suffer with an abandonment rate of 20-25%. While an email following up with the customer has helped many recover at least 30% of sales. WooCommerce Abandoned Cart Recovery allows you to create multiple follow-up emails whilst offering you with the benefit of scheduling them to send after various durations.

If you’re interested in reclaiming those sales then this plugin is just the solution you needed.

Features

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$59

  • Free Installation
  • 1 year free support
  • 30 day money back guarantee

Features of WooCommerce Abandoned Cart Recovery

Track Abandoned Carts from the Dashboard

The WooCommerce Cart Abandonment Recovery offers one of the most essential features which is a detailed performance dashboard. It allows you to keep track of abandoned carts, pending orders, and even their recovery details for the last 30 days.

This detailed dashboard contains:

  • Abandoned cart recovery performance graph
  • Abandoned cart amount chart(revovered vs abandoned)
  • Abandoned cart quantity chart(revovered vs abandoned)
  • Abandoned carts and orders amount report
  • Abandoned carts and orders quantity report
  • Recovered abandoned and pending orders report
  • Email report that contains:
    • Total emails sent
    • Emails sent for abandoned cart
    • Emails sent for pending orders

Blue line in the performance graph represent the amount of abandoned cart(s) recovered each day while the yellow line represents the amount of pending order(s) recovered per day.

View Abandoned Carts Data

Abandoned Cart for WooCommerce allows you to view cart details, customer names and emails with the help of a grid view. It displays all the abandoned carts along with their details, and with the help of a dropdown menu you can further select between the various email templates you’ve created and send them accordingly.

Pre-Capture User Email Using Modal Popup

Since WooCommerce Abandoned Cart Plugin can recover abandoned carts for both logged-in and non-logged-in users. The question arises how can we send abandoned cart recovery emails to not-logged-in users? 

This plugin pre-captures email for not-logged-in users using a modal popup. This popup will show up:

  • Before going to the checkout page(Enabled privacy text)
  • On the checkout page(Disabled privacy text)

The email will be captured in any of the above mentioned stages and the same email will be used to send recovery emails.

Customizable Discount Coupons

WooCommerce Cart Abandonment Recovery enables you to offer discounts to lost customers with discount coupons attached to cart recovery emails. These coupons are customizable and you can customize the following:

  • Coupon prefix
  • Coupon availability after used
  • Coupon availability after expiration
  • Coupon type
  • Coupon validity
  • Coupon use with other coupons

Note – The type and validity settings can be adjusted from “abandoned cart email template settings” while other coupon settings can be configured from the “plugin’s settings” section.

View Pending Orders Data

With WooCommerce Abandoned Cart Plugin’s this feature you are able to recover pending orders as you may send follow up emails to your customers. This allows you to ask them to make payments or complete their purchase.

View Recovered Carts Data

WooCommerce Abandoned Cart Plugin recorded details of your recovered carts can be edited and viewed with the extension.

View Detailed Emails Log

WooCommerce Abandoned Cart Plugin also allows you to keep a log of all abandoned cart emails sent via the extension. This makes it easier to track all of the outgoing emails.

Create Multiple Custom Email Templates

With WooCommerce Abandoned Cart Email You are able to create and store multiple email templates to send out either manually or schedule them to send automatically after different intervals.

This extension allows full customization whilst creating a new email template. For example, you can customize the template name, email type – whether it’s for an abandoned cart or a pending order, sending method – automatic or manual, subject of the email, and other body variables like name, cart subtotal, coupon, coupon expiry date, and recovery button or link.

The email template can be customized in following ways:

  • Email content
  • Activate/ Disable template
  • Email type(for abandoned or pending order)
  • Email subject
  • Enable/Disable automatic send
  • Set time after which automated mail is send after a cart is abandoned
  • Coupon settings that contain:
    • Coupon value
    • Coupon type
    • Coupon validity

Coupon type refferes to the type of discount that the customer will get upon recovery i.e in percentage or in fixed amount.

Configure General Settings

WooCommerce Abandoned Cart Plugin’s functional and fully customizable as the general settings allow you to activate or deactivate the abandoned cart functionality, or annually configure a time span after which a cart is considered as abandoned.

The recovery feature can be enabled or disabled for pending orders, and you can select the option to delete pending orders after a certain amount of time has passed by. However, this action will only delete the orders from the extension’s grid.

It also gives you the option to either pre-capture email addresses, or obtain them via the checkout page. With this you are also able to generate coupons for the recovery and also have the option to specify when they should be deleted. You may set the timing for the cron job to send out scheduled emails in minutes, hours, and days.

Technical Compatibility

  • Last update2022-02-04
  • Current Version1.2.4
  • Multi-Site SupportNo
  • WPML CompatibilityWPML Supported
  • LanguagesEnglish

More Features

  • A detailed abandoned cart dashboard that contains:
    • Abandoned cart amount
    • Abandoned cart quantity
    • Pending orders
    • Amount recovered
    • Number of recovery emails sent
  • Customize cart recovery button text
  • Schedule recovery emails using a cron job
  • A detailed email log that contains:
    • Customer name
    • Customer email
    • Email type
    • Subtotal
    • Last updated
  • Restrict abandoned cart emails by user roles
  • Set separate email templates for different user roles
  • Set separate email templates for abandoned carts and pending orders
  • Attach discount coupons with recovery emails
  • Customize the following in Discount Coupons:
    • Coupon prefix
    • Coupon availability after used
    • Coupon availability after expiration
    • Coupon type
    • Coupon validity
    • Coupon use with other coupons
  • Customize the following in recovery email templates:
    • Content
    • Email Settings
    • Restrict emails by user roles
    • Product settings
    • Coupon settings
    • Test email
  • Select time period after which cart is considered abandoned
  • Precapture user email using modal popup
  • Show privacy text while capturing email
  • Select order status for abandoned carts and pending orders

FAQs

  • When is a cart considered Abandoned?

    It depends on the personal preference of the store admin. From the backend admin can specify the time span after which cart is considered abandoned and recovery process starts. Admin can then also specify the time period after which cart data is deleted

  • Abandoned Cart Dashboard can display data for how many days exactly?

    Abandoned Cart Recovery for WooCommerce will keep the cart data for the previous 30 days including data for abandoned carts, pending order and recovered carts.

  • Does WooCommerce cart abandonment recovery allow follow-up emails?

    Yes, store admin can set-up multiple email templates which will then be sent manually or automatically according to the admin's choice

  • How can we acquire the email of a customer prior to order?

    For registered customers, email being taken during registration will be used and for non-logged in users you pre-capture customer’s email using a modal pop-up.

  • How frequently customers receive follow-up emails for abandoned carts?

    By default the abandoned cart follow-up email is sent only once. However, In this plugin you can schedule multiple emails using email log.

  • Are email templates editable?

    Yes, you can fully edit the default email template to make them look more attractive by adding pictures of products or mentioning lucrative discount offers.

  • Why are there no emails sent even though there are abandoned carts in the dashboard of WooCommerce?

    You have to set timing through cron jobs in order to schedule the emails to be sent automatically.

  • What are the recommended Cron Job settings for cart recovery?

    Cron Job settings depend upon abandonment rate, if the rate is high then it is recommended to set it on “once every hour: and if abandonment rate is low then set it “on once a day”.

  • Can an offer be attached to abandoned cart recovery emails?

    Yes, you can create a discount coupon to be offered in case of cart abandonment. Discounts can be offered based on percentage and coupon validity period can also be customized.

Customer reviews

Feedback & acknowledgement from customers are the things that keeps us motivated, so here is what our customers say.

  1. 4

    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    All the existing features work great and the dashboard is very detailed as well. However just a recommendation from my side would be to show numbers on the dashboard referring to the stage where most of the carts get abandoned.
  2. 5

    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    Support team is amazing, with their help even a non-tech guy like me can set-up a recovery system on their e-store.
  3. 5

    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    It works wonders, already recovering 5-6% of lost sales using this plugin in just a couple of months. Hope addify would integrate some marketing aspects in coming updates i.e backtracking and campaigns etc.
  4. 5

    WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    Ever since I have integrated this into my store, the abandonment rate has decreased and recovery rates are at an all-time high. It's such a helpful tool for any online store!
  5. WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    Custom auto mails containing discount codes with woocommerce abandoned cart recovey have dramatically increased my recovery rate. Would recommend to everyone suffering from the horrors of abandoned carts
  6. WooCommerce Abandoned Cart Recovery

    WooCommerce Abandoned Cart Recovery

    The woocommerce abandoned cart recovery dashboard gives an excelent insight on store's performance