shopify order status

Shopify Custom Order Status

Delayed order updates can lead to customer frustration and negative feedback. To overcome this Shopify Custom Order Status App allows you to create unlimited custom order statuses for specific products, collections, and tags. Moreover, you can also restrict these order statuses to different types of user roles and manage the entire process according to your preferences. 

Admins can assign specific order statuses for multiple order quantities and amounts, keeping each order type organized and trackable. You can also send custom email notifications to users and choose to assign order statuses manually from a dedicated status log.

Key Features 

  • Add custom order statuses for multiple order types 
  • Choose to add order statuses manually or automatically 
  • Auto-assign statuses based on order quantity, amount, or date 
  • For each update, send email notifications to admins and users 
  • Trigger status change immediately or after a defined time period
Magento

  • Marketplace Verified

    Marketplace Verified

  • Shopify Extension Partner

    Extension Partner

Starting From

$0.00/month

Free
  • 1 year free support
  • 1 year extension updates
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Detailed Features of Shopify Custom Order Status

Why Do We Need Custom Order Status?

  • To Optimize Workflow: Optimize your workflow by adding custom order statuses that match your store’s internal processes.
  • To Improve Communication: Auto-assign order statuses, and improve communication with potential customers.
  • To Reduce Queries: Minimize support queries by sending timely alerts that notify users about every update.
  • To Enhance Personalization:  Offer a personalized experience by adding different order statuses for specific products & user roles.
  • For Bulk Order Management: Manage wholesale and bulk orders easily by adding custom order statuses tailored according to your workflow.

Add Unlimited Custom Order Statuses

By using the Shopify Custom Order Status App, you can create unlimited order statuses and choose to update them automatically or manually. Simply create statuses for multiple order types and restrict them for specific products, collections, tags, and user roles. Admins can also customize email templates for users and send email notifications for each update. This helps users track their orders more easily and reduces the need to contact admins frequently.

Choose to Assign Manual or Auto Custom Order Status

Shopify Custom Order Status App gives admins the flexibility to assign order statuses either manually or automatically. This means that once an order is placed, you can choose to update its status from a separate log or send auto-updates. You can have full control over how and when each status is applied. Simply auto-assign statuses:

  • Immediately after order creation 
  • After (x) hours of order creation

Restrict Order Status Based on Products, Collections, Order Amount, and More

By using the Shopify Order Status App, you can create different order statuses for specific products, collections, and tags. Moreover, admins can set desired order quantities and amounts for each rule and assign precise statuses based on multiple order details. You can also schedule dates so that the rules only apply to orders placed within that time period. In this way, you can easily solve customer queries during seasonal sales or promotional events.

Send Timely Alerts Via Custom Email Notifications

While adding shopify custom order statuses, you can also notify users via email when the status is set or updated. Merchants can customize email subject and content according to their business needs and choose to receive alerts themselves. Moreover, you can show multiple tags like Canceled, Rejected, or On Hold on the progress timeline and improve overall customer satisfaction.

Manage Multiple Customer Order Statuses from a Dedicated Log

Shopify Order Fulfillment Status App allows admins to change order statuses directly from a separated order status log. Merchants can view details like order number, customer’s email, order status, and easily assign a new custom status when needed.

More Features

  • Assign custom order statuses for different types of products
  • Create a shopify order status page to keep users informed 
  • Set custom title and description for each order status 
  • Assign unique colors for each order status update 
  • Choose to show order progress on the timeline 
  • Allow email notifications for customers and admins 
  • Add desired content for the email subject and body 
  • Limit order status visibility by specific:
    • Products 
    • Collections 
    • Tags 
    • Customer Tags
  • Make instant status updates directly from the order status log 
  • Manage multiple order statuses from a separate log 
  • Auto-assign statuses based on:
    • Order quantity 
    • Order Amount 
    • Specific Dates
  • Choose to assign statuses:
    • Immediately after order creation
    • After (x) hours of order creation
  • Apply rules when any or all conditions are met

Frequently Asked Questions

How does Shopify Custom Order Status Page work?

The app allows you to assign custom order statuses and control their visibility for specific products, collections, tags, and user roles. Once the status is updated, the app automatically sends emails to users and keeps them informed.

What are the benefits of adding custom order statuses in shopify?

By adding custom order statuses for multiple products, you can keep customers informed with the latest updates and include details that align with your store’s internal processes.

Can we assign custom order statuses to specific customer tags in shopify?

Yes, by using Shopify custom order status app, you can assign order statuses specifically for certain tags. This means that you can target multiple types of customers and keep them updated.

How can we send custom email notifications for each order status update?

By using Shopify order fulfillment status app, you can send customizable emails whenever an order status is updated. You can simply add your desired email content and notify users promptly throughout the process.