Abandoned Cart Recovery For WooCommerce

4.88 (78 reviews)

Abandoned Cart Recovery for WooCommerce empowers you to create and schedule multiple follow-up emails, helping you recover lost sales. The plugin lets you track and manage abandoned carts, pending orders, and recovered carts. With a staggering 60% to 80% of users abandoning their carts, follow-up emails are a vital addition to your cart recovery efforts. Follow-up emails have been proven to recover up to 30% of lost orders, and you can achieve similar results with Abandoned Cart Automation.

Features

  • Send follow-up emails to recover abandoned carts and pending orders
  • Schedule automated emails for abandoned cart recovery
  • Offer coupons to recover abandoned carts or pending orders
  • Restrict follow-up emails for certain products and categories
  • Choose minutes, hours, or seconds to consider a cart as abandoned
  • View and manage detailed log of orders, emails, and recovered carts
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$79
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$6.58/month
Billed annually at $79 / year

  • 1 year free support
  • 1 year extension updates
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Demo Video

Features of Abandoned Cart Recovery For WooCommerce

Recover Lost Sales and Increase Your Revenue

Abandoned Cart plugin helps you recover lost sales by sending automated follow-up emails. You can simply set a specific time to consider a cart as abandoned and schedule an email accordingly. Moreover, you can also attract customers by allowing a special coupon discount for pending orders and choose to enable its recovery for desired user roles. With just one quick setting, turn your abandoned carts into successful sales and improve your store’s overall revenue.

Track Abandoned Carts from the Dashboard

The WooCommerce Cart Abandonment Recovery plugin offers one of the most essential features which is a detailed performance dashboard. It allows you to keep track of abandoned carts, pending orders, and even their recovery details.

This detailed dashboard contains:

  • Abandoned cart recovery performance graph
  • Abandoned cart amount chart (recovered vs abandoned)
  • Abandoned cart quantity chart (recovered vs abandoned)
  • Abandoned carts and orders amount report
  • Abandoned carts and orders quantity report
  • Recovered abandoned and pending orders report
  • Email report that contains:
    • Total emails sent
    • Emails sent for abandoned cart
    • Emails sent for pending orders

The blue line in the performance graph represents the amount of abandoned cart(s) recovered each day, while the yellow line represents the amount of pending order(s) recovered per day.

Pre-Capture Guest Emails with a Smart Popup

The extension allows you to send follow-up emails to logged-in and non-logged-in users. It features an instant pop-up that helps you collect emails from guest customers.

Admins have the following options to display a pop-up:

  • On checkout
  • On checkout with custom privacy text
  • Before checkout, without privacy text

Incentivize Customers by Offering a Special Discount

Cart Recovery for WooCommerce extension allows you to attach a coupon code to abandoned cart or pending order emails. Depending on your needs, you can add a fixed or percentage discount and make it applicable until a specific time period. Easily add a custom coupon value and persuade users to complete their purchases instantly.

Set Up Customer-Specific Recovery Emails

By using the extension, you can create personalized email templates for each user role specifically. In this way, you can engage different customer groups just like you want and add incentives for subscribers or VIP customers, depending on your choice. You can easily create a targeted approach by designing the entire abandoned cart email according to the particular user role.

Exclude Products & Categories from Recovery Emails

Shop managers can select specific products and categories to exclude from recovery emails. This allows you to exclude low-priority or non-promotional items and keeps your focus on demanding products that drive more sales.

View Detailed Abandoned Cart, Recovered Cart, and Email Logs

Cart Abandonment Recovery provides you a dedicated log to track and manage multiple abandoned carts, recovered abandoned orders, and follow-up emails individually. Admins can easily view cart status, subtotal, customer name, sent email details, and gain stats for better recovery and tracking.

Enable /Disable Recovery of Pending Orders

Admins can recover pending orders using Abandoned Cart plugin. Simply select the status of the order you want to recall and restrict pending order recovery only for the desired user roles. In this way, you can target the right customer and optimize the entire recovery process for better sales.

Customize Coupon settings

By using the extension, admins can customize follow-up coupons using any prefix and choose to delete them once it has been utilized. Moreover, you can set a custom expiry date for coupons and automatically remove them after they expire.

General Settings

From the extension’s general settings, you can:

  • Set specific minutes, hours, and days after which the cart is considered as abandoned
  • Adjust time in minutes or days to automatically delete abandoned carts
  • Customize recovery button text and color
  • Add custom text for “Pay for Order” button

Cron Job Settings

The extension provides you a cron job setting to schedule follow-up emails within a certain time period. You can easily schedule custom time in seconds, minutes, hours, and days to recover carts promptly.

Technical Compatibility

  • Version 1.5.1View changelog
  • WordPress Version Required4.0.0 or Higher
  • WooCommerce Version Required3.5.0 or higher
  • Multi-Site SupportYes
  • LanguagesEnglish
  • WPML CompatibilityWPML Supported
  • TranslatableYes, Translation Ready
  • CountriesWorldwide

Complete Features List

  • Recover abandoned carts and pending orders of your store
  • Manage cart recovery stats from a dashboard and view:
    • Total abandoned carts and order amounts report
    • Total recovered carts and order amounts report
    • Total abandoned cart and order quantity
    • Recovered carts and orders
    • Email reports
  • Get a dedicated log for abandoned carts, recovered carts & emails
  • From abandoned and recovered cart log, you can track:
    • Customer name
    • Email address
    • Cart status
    • Cart subtotal
    • Sent emails
    • Last updated
  • Manage following details from email log:
    • Customer Name
    • Email Address
    • Email Type
    • Subtotal
    • Last Updated
  • Choose to enable/disable email templates
  • Add multiple email templates for specific user roles
  • Select follow-up email type as:
    • Abandoned cart
    • Pending order
  • You can add custom email:
    • Subject
    • Heading
    • Content
  • Add specific time to send automatic emails
  • Exclude certain products and categories from follow-up emails
  • Enable/disable coupon discount on abandoned cart/pending order
  • Select coupon type as:
    • Fixed
    • Percentage
  • Add custom coupon value for follow-up email
  • Choose whether coupon should be used individually or not
  • Enter coupon validity until specific time period
  • Create a coupon prefix
  • Set an expiry date for the coupon
  • Choose to delete the coupon if once used
  • Set time after which cart is considered as abandoned
  • Adjust minutes/days after which abandoned carts are deleted
  • Add custom text for:
    • Recovery Button
    • Pay Order button
  • Select color for recover cart button in follow-up email
  • Enable/Disable recovery of pending orders
  • Choose pending order status as:
    • Pending payment
    • On hold
    • Processing
    • Cancelled
    • Refunded
    • Failed
    • Draft
  • Select user roles to enable recovery of pending orders only for them
  • Enable a pop-up modal to collect guest user emails
  • Choose to show pop-up modal:
    • On checkout page
    • On checkout with privacy text
    • Before checkout, without privacy text
  • Disable abandoned cart recovery for desired user roles
  • Apply a cron job setting for follow-up emails
  • Set cron job time by specific
    • Seconds
    • Minutes
    • Hours
    • Days
  • Add custom time to schedule the cron job. Default time is 5 minutes
  • Choose to clear abandoned and recovered cart totals
  • Option to permanently delete abandoned and recovered cart stats
  • Choose to clear entire email log and restart count
  • From API settings, enable the option to remove:
    • Cart ID
    • Cart content
    • Customer name
    • Customer email
    • Cart status
    • Cart subtotal
    • Cart total

FAQs

When is a cart considered Abandoned?

It depends on the personal preference of the store admin. From the backend admin can specify the time span after which cart is considered abandoned and recovery process starts. Admin can then also specify the time period after which cart data is deleted

Abandoned Cart Dashboard can display data for how many days exactly?

Abandoned Cart Recovery for WooCommerce will keep the cart data for the previous 30 days including data for abandoned carts, pending order and recovered carts.

Does WooCommerce cart abandonment recovery allow follow-up emails?

Yes, store admin can set-up multiple email templates which will then be sent manually or automatically according to the admin's choice

How can we acquire the email of a customer prior to order?

For registered customers, email being taken during registration will be used and for non-logged in users you pre-capture customer’s email using a modal pop-up.

How frequently customers receive follow-up emails for abandoned carts?

By default the abandoned cart follow-up email is sent only once. However, In this plugin you can schedule multiple emails using email log.

Are email templates editable?

Yes, you can fully edit the default email template to make them look more attractive by adding pictures of products or mentioning lucrative discount offers.

Why are there no emails sent even though there are abandoned carts in the dashboard of WooCommerce?

You have to set timing through cron jobs in order to schedule the emails to be sent automatically.

What are the recommended Cron Job settings for cart recovery?

Cron Job settings depend upon abandonment rate, if the rate is high then it is recommended to set it on “once every hour: and if abandonment rate is low then set it “on once a day”.

Can an offer be attached to abandoned cart recovery emails?

Yes, you can create a discount coupon to be offered in case of cart abandonment. Discounts can be offered based on percentage and coupon validity period can also be customized.

When should I send an abandoned cart email? Can I schedule the abandoned cart email?

Yes, Admin can schedule the abandoned cart emails using Cron job. I addition to this admin can also assign the period after which emails will be sent automatically

How can I send discount offers for abandoned carts in WooCommerce?

Admin can include coupon codes in abandoned cart emails to offer the customers incentives to recover their abandoned carts.

Can i restrict cart recovery by user role?

Yes, Admin can restrict cart recovery, abandoned cart emails and discount coupons by user roles.

Can I see the open rate of emails sent through WooCommerce Cart Abandonment Recovery?

Yes, the admin can view the open rate in the abandoned card dashboard of this plugin.

Customer reviews

78 reviews

Overall rating

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Showing 1–6 of 78 reviews
  1. blank
    Fast and efficient support + great plugin
    5

    Abandoned Cart Recovery For WooCommerce

    Abandoned Cart Recovery For WooCommerce

    The plugin does everything it claims to do, and when I needed support to make some minor adjustments, they were quick and efficient. 100% recommended.
  2. blank
    5

    Abandoned Cart Recovery For WooCommerce

    Abandoned Cart Recovery For WooCommerce

    What impressed me most is how well this integrates with other WooCommerce plugins we’re already using. No compatibility issues, just seamless recovery campaigns.
  3. blank
    5

    Abandoned Cart Recovery For WooCommerce

    Abandoned Cart Recovery For WooCommerce

    Very effective plugin with excellent features. Doing its job well so far.
  4. blank
    5

    Abandoned Cart Recovery For WooCommerce

    Abandoned Cart Recovery For WooCommerce

    Abandoned Cart Recovery plugin has completely transformed the way we handle abandoned carts. The automation is incredibly efficient, and it has helped recover a significant number of lost sales.
  5. blank
    5

    Abandoned Cart Recovery For WooCommerce

    Abandoned Cart Recovery For WooCommerce

    5 stars for performance, ease of use, and reliability.
  6. blank
    5

    Abandoned Cart Recovery For WooCommerce

    Abandoned Cart Recovery For WooCommerce

    Smart, simple, and efficient. Really happy with this plugin.