Overview of Prestashop Smart Refund
What does the plugin do?
Simplify your store’s refund management with the Prestashop Smart Refund Manager. This module lets you easily configure refund rules, automatically accept requests, set custom messages, and apply conditions for specific products, customer groups, and order statuses. Perfect for managing refund requests and improving customer satisfaction.
Features
- Get a fully-featured refund management system
- Approved / Disapprove refund requests manually or automatically
- Show the “Return” button on ordered products
- Create customized refund emails/notifications
- Set a maximum duration in which a customer can request for refund
- Option to choose return address (Same or Different)
- Option to add return reasons like a wrong product, color, size, or a damaged product
- Set custom rules based on
- Customer Groups
- Categories Selection
- Product Selection
- Minimum Order Amount
- Order Status
- Option to schedule rules
- Display the refund history of products on the user’s “My Account” page
- Allow customers to choose the selection of refund shipping charges
- Notify customers of their refund request status
- Give customers the option to select the same or a different return address
Customization Options
The module supports the following customization options:
- Customize refund notification emails sent to customers
- Display customizable text on notification popups
