To enable customers to claim refunds in PrestaShop and create a seamless refund process that boosts customer satisfaction, follow these steps:
- Access the Refund Module: Go to Modules > Module Manager > Addify Refund System and click on “Configure.”
- Activate and Configure the Module: In the general settings, select “Yes” under Module Active to enable the refund functionality.
- Click “Save” to apply your changes.
- Set Up Refund Options: Once activated, a “Return” button will be displayed next to ordered products.
You can also set rules to control the display of the return button based on customer groups, product types, and categories, offering greater customization to your refund process.
