Setting a Limited Period for Customers to Refund
With the PrestaShop Smart Refund module, you can set a specific time frame for customers to request refunds, ensuring that requests are submitted within an allowable period.
Follow these steps to set a limited period for refunds:
- Access the Refund Module Configuration: Go to Modules > Module Manager > Addify Refund System and click “Configure.”
- Set the Refund Time Limit: Locate the Number of Days for Refunds option.
- Enter the Desired Refund Period: Specify the maximum number of days customers have to request a refund.
- For instance, entering “30” will give customers 30 days from their purchase date to apply for a refund.
- Save Your Settings: Click “Save” to implement the changes.
This enforce a clear refund period, ensuring customers submit refund requests within the designated time frame.
