How to Set Manual Approval for Refund Requests?

To require manual approval for refund requests in PrestaShop using the PrestaShop Smart Refund module, follow these steps:

  • Access the Refund Module Configuration: Navigate to Modules > Module Manager > Addify Refund System and click “Configure.”
  • Disable Automatic Approval: Find the Accept All Refund Requests Automatically option and select “No.
    • This setting will disable automatic approvals, so each refund request must be manually approved by an administrator.
  • Save Your Changes: Click “Save” to apply these settings.

With manual approval enabled, all refund requests will require review and approval by an admin, ensuring greater control over the refund process.